|
|
EOT 1030 - 1080nm Faraday Isolators
VI. Warranty Statement and Repair
EOT warrants its Faraday rotators/isolators to be free of defects in materials and workmanship for a period of one year after date of shipment. Any unauthorized modifications made by the customer to EOT's Faraday rotators/isolators will render the warranty null and void. If the customer believes there is a problem with the rotator/isolator, they should immediately contact EOT's Sales/Customer department at 231-935-4044 or sales@eotech.com. EOT's customer service department will either issue an RMA for the device, or provide the customer with a procedure and authorize the customer do modify the device. All returns reference the RMA No. on the outside of the shipping container and should be sent to:
Electro-Optics Technology, Inc.
Attn: Sales/Customer Service
5835 Shugart Lane
Traverse City, MI. 46984 USA
EOT reserves the right to inspect rotators/isolators returned under for warranty to assess if the problem was caused by a manufacturer defect. If EOT determines the problem is not due to a manufacturer defect (an example would be damage to an optical element caused by impact from a loose balldriver or exceeding the damage threshold of the device), repairs will be done at customer expense. EOT will always provide a written or verbal quote prior to peroforming repairs at customer expense. Never attempt to disassemble the magnetic housing of your Faraday rotator/isolator. Injury could result. Any indications that an attempt to disassemble the magnetic housing was made will render the warranty null and void.
|
|
|
 |
