1. Payment Terms:

EOT's standard payment terms are Net 30 Days. EOT also accepts Mastercard, Visa and American Express Credit Cards. EOT reserves the right to make other payment terms, such as prepayment in full, on an order by order basis. When payment is made (other than by credit card), payment should be in the form of a check drawn on a bank in the U.S., International Money Order or bank wire transfer. All payments are to be in U.S. Dollars.

2. Shipping Terms Within the U.S.

Almost all shipments made by EOT can be made by parcel carriers (such as UPS or Fed Ex). Shipping costs will be charged to the customer. The customer may specify a particular carrier or have the shipping charges made collect.

3. Shipping Terms Outside the U.S.

All shipping charges, tax, duty, etc. is to be borne by the customer. The customer may specify a carrier (subject to EOT approval).

4. Order Cancellation:

Order cancellations must be approved by EOT. EOT reserves the right to impose an order cancellation fee. For standard products, the cancellation fee is 15% of the sales price. Orders for custom products can not be cancelled.

5. Returns for Credit:

Any returns for credit must be approved by EOT and can only be made within 30 days after the date of shipment. A restocking fee of 25% of the sales price will apply to all returns, with the exception of returns being made due to nonconformance of the product. Custom products can not be returned for credit.

6. Nonconformance Claims:

Any nonconformance claim must be made within 30 days after date of shipment. Goods returned under a nonconformance claim must be received in their original condition.

7. Return Material Authorization:

An RMA number must be issued for all returns. The RMA number should be written on the outside of the shipping container.

8. Exporting of EOT Products: